Our OnBench 1.1 release boasts an important addition: the long-coveted multiuser account allows company managers to delegate duties and distribute platform use-cases between recruiters and project hunters in the company simultaneously. New account roles eliminate potential confidential knowledge conflicts and expand the capabilities of using the platform by the team.
Besides the user management features and UI updates, we have also found and fixed a bunch of bugs and flaws, so the OnBench platform turned more stable and reliable. Of course, there is always room for improvement, and we have ideas to strive for, but such a product release as a significant milestone in product development cannot but make us feel happy.
Multiuser company accounts
Finally, the platform development team has added the ability to users to work with the service in collaboration with their colleagues in the company. There is no longer a need to share one account between company employees, and most importantly, account owners can distribute the duties between them. So, now we have three possible user roles: Administrator, Recruiter and Service Provider. The number of users from one company cannot be more than 10, but there are no restrictions on the distribution of roles.
The role of a recruiter is to search for candidates to fill vacancies in the company’s projects. Now you can connect your colleagues from the talent hunting department, and they don’t even have to dive into the functionality of the system, their user cabinet is extremely simple and the search for potential employees in the development team, as well as placing projects, is done in just a few clicks.
This role is intended for those employees who are responsible for the implementation of the company’s existing bench both passive – by posting profiles of employees that will be available for search by recruiters, and active through the search for projects placed on the service. At the same time, they do not have access to the search for candidates, and recruiters’ chats with them. This segregation of duties helps spread the use of the system across existing departments and avoids having everyone shared access to divergent conversations.
As expected, the administrator has full access to all the functionality of the platform, combining the capabilities of both recruiters and service providers in his account. A special feature of OnBench is that there can be several administrators and each of them has full rights to add users, manage them, and also purchase licenses for the vacant professionals available in the company displaying to offer them to potential clients. Also, administrators have access to all chats of recruiters and service providers, which will allow them to respond in time and enter into conversations if necessary.
Group access to chats
All user conversations are stored in the Conversations tab. At the same time, according to their roles, recruiters or service providers see and can participate in all chats of their colleagues in the role. Administrators have access to all company chats and can participate in them. Thus, while maintaining the separation of roles and chats, not a single conversation and its history will be left without an owner, even if the recruiter or service provider is already inactive in the company.
That seems to be it. Hurry up to sign in to OnBench and see how different it has become. Hope you’ll like it! We welcome feedback, please share any thoughts in the comments on our social media accounts or directly via support requests in the user cabinet. See you!